Membership Intern

The Opportunity 

The ELIA Membership Intern position is an exciting opportunity for anyone passionate about data and international collaboration. You’ll dive into the heart of our membership operations, gaining hands-on experience with CRM systems and data management tools. This role is ideal for someone who enjoys organising, analysing, and leveraging data to support meaningful community engagement. By ensuring our membership records are accurate and up to date, you will directly contribute to ELIA’s mission of connecting institutions across the globe. It’s a unique chance to develop analytical skills in a dynamic, international environment while making a positive impact within the higher arts education sector. 

Organisation Profile 

ELIA is Europe's leading multi-disciplinary network in higher education and research. Powered by almost 300 members, we are a globally connected knowledge community for peer-learning, international collaboration and advocacy. ELIA’s work includes the organisation of international events, the facilitation of cross-institutional working groups, participation in research and innovation projects, and the publication of influential policy papers. 

Candidate Profile 

As a Membership Intern at ELIA, you will have the exciting opportunity to support community engagement through insightful, data-driven initiatives. You will gain hands-on experience as you familiarise yourself with our CRM system, playing a crucial role in maintaining accurate membership records. You will also actively engage with our international community across various channels, ensuring smooth communication and collaboration. This position calls for an independent thinker with a critical mindset. Ideal candidates are detail-oriented, enthusiastic about structured systems, and possess excellent communication skills. 

Tasks and Responsibilities 

• Enter and update member data in ELIA’s CRM system. 

• Conduct market research in the area of community management and engagement. 

• Collect, analyse, and visualise data. 

• Assist in preparing content for newsletters, the website, and member communications. 

• Support with onboarding communication for new members. 

• Draft basic email communication and follow-up messages to members. 

• Help monitor membership engagement and identify recruitment opportunities. 

• Assist in organising member-related events and/or meetings. 

Skills and Competencies 

• Currently pursuing or recently completed a degree in Business Administration, Data Management, Information Systems, or a related field. 

• Efficient data entry, as well as strong analytical and research, skills. Knowledge of research methods and/or statistics is a plus. 

• Capable of working independently with a detail-oriented, critical mindset. 

• Proficient user of MS Office. Experience with CRM, CMS, and visualisation tools is desirable. 

• Good verbal and written communication skills in English is a must. Additional languages will be considered a plus. 

• Ability to effectively communicate and liaise with members from diverse backgrounds and cultures. 

• Basic knowledge of HTML is a plus. 

• Affinity with the arts, culture, education, and/or the non-profit sector is an asset.  

• A valid work permit for the Netherlands is required. Please note that ELIA will not be able to sponsor visas for candidates. 

What ELIA offers 

• A great professional opportunity filled with challenges and responsibilities   

• Access to a dynamic, active international network of arts education professionals  

• The opportunity to expand your marketing and analytical skills within an exciting sector  

• A monthly internship compensation up to €500 per month, based on the weekly hours agreed.  

• The opportunity to work partially remote. 

• Travel compensation to and from the ELIA office (on in-office days), as well as working-from-home and telephone monthly allowance. 

• The chance to be part of a dynamic team working in the renowned creative hub, A-Lab in Amsterdam  

• An inside look at the inner workings of an international network in the arts, culture, and education sectors. 

• A chance to build hands-on experience in membership coordination and nonprofit communications. 

• Exposure to digital tools like CMS, CRM, and email platforms used in professional community-building. 

• The opportunity to develop workplace communication and project coordination skills. 

Practical Details

• Position: Membership Intern 

• FTE: 0.8 - 1.0 FTE, 32 - 40 H/week     

• Compensation: €400 - €500 monthly (depending on number of days) 

• Location: Amsterdam (office + remote)  

• Start Date: 1 JULY 2025  

• Duration: 4 – 6 months  

• Application Deadline: 15 June 2025

• Interview Date: 23 - 25 June 2025 

Any questions can be addressed to Joana Alves, HR and Operations Manager, at joana.alves@elia-artschools.org, +31 (0) 20 330 1116 

ELIA strives to be an equal opportunities employer and to see that the make-up of its staff is diverse and representative of society. ELIA welcomes applicants from a wide variety of backgrounds.